Before contacting Salient Sciences tech support, please check the following resources.

Phone Support

Salient Sciences phone support is available to all customers who have purchased our products. Our offices are open 8:30am - 5:30pm EST Monday through Friday. If you need assistance or have any questions, please call:

+1 (919) 572-6767

Email Support

Please email all technical support questions to:

Warranty Info

All Salient Sciences hardware products carry a two-year warranty, covering parts and labor. Some software products, such as VideoFOCUS, require software maintenance, which must be purchased separately. Third-party products, such as computers, are covered by their respective manufacturers' warranties.